Privacy Policy

Last updated: January 2026

1. Data Controller

TDACRM Solutions SRL (CUI: RO45930062) is the data controller for personal data collected through this website and our services.

2. Data We Collect

We collect information you voluntarily provide through our contact forms: name, email, company name, Bitrix24 domain, and message content. We also collect standard analytics data (page views, browser type, etc.) through cookies.

3. How We Use Your Data

Your data is used to respond to inquiries, provide services, and improve our website. We do not sell or share your personal data with third parties except as required to deliver our services (e.g., Bitrix24 license activation).

4. GDPR Rights

Under GDPR, you have the right to access, rectify, delete, or port your personal data. You can also object to processing or request restriction. Contact us at [email protected] to exercise your rights.

5. Our Apps & Your CRM Data

Our apps (DupliGuard, RoSMS, WASync, etc.) operate within your Bitrix24 portal. We do not access, store, or process your CRM data on our servers unless explicitly required for the app's functionality (e.g., SMS delivery through RoSMS).

6. Data Retention

Contact form data is retained for the duration of our business relationship plus 3 years. Analytics data is retained for 26 months.

7. Contact

For privacy-related questions, contact us at [email protected].